<aside> ⚙️ 😎 Expertise that apply to the Service Operations role family.

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Service Operations Team Lead

ContentOps Admin

PartnerOps Senior Admin

Client Admin

Customer Support Associate JD

Service Operations Manager

Fulfilment Specialists

You’re able to...

Fulfil

• Efficiently and effectively use the Fulfilment Platform
• Follow set processes and direction provided by senior people within the team
• Be thorough and thoughtful and considers the most important details for any given task
• Use other tools (i.e. Revolut, Stripe, Amazon, Slack, Zoom etc) to perform the duties of your role effectively
• Maintain our agreed service levels by meeting and exceeding personal targets

Customer Support Specialists

You’re able to...

Support

• Efficiently and effectively use the Support Platform
• Follow set processes and direction provided by senior people within the team
• Be thorough and thoughtful and considers the most important details for any given task
• Use other tools (i.e. Revolut, Stripe, Amazon, Slack, Zoom etc) to perform the duties of your role effectively
• Maintain our agreed service levels by meeting and exceeding personal targets